At Odisha Products, we take immense pride in crafting authentic, handcrafted artwork and delicate traditional paintings tailored to your orders. Because our products involve delicate craftsmanship, we adhere to the following policies regarding order cancellations, returns, and refunds.

1. Order Cancellation Policy

Cancellations by Customers: Once an order is placed, it cannot be canceled by the customer. Each piece of artwork or handcrafted painting is custom-started upon receipt of the order, making cancellations non-feasible after order placed.

Cancellations by Odisha Products: Odisha Products reserves the exclusive right to cancel an order under the following circumstances: failure by the customer to complete full payment for the order, or inability to complete or deliver the order due to unforeseen technical, logistical, or crafting constraints.

2. Return Policy

No-Return Policy: Due to the extremely delicate nature of our handcrafted paintings and traditional items, products once delivered cannot be returned. We encourage customers to inspect all order details thoroughly before placing their order.

3. Refund Policy

Applicability: Refunds are only applicable in cases where an order is canceled directly by Odisha Products. No refunds will be issued for customer-initiated requests or completed orders.

Refund Method & Processing: Eligible refunds will be processed directly to the customer’s designated bank account. Our team will contact you for your verified bank account details to execute the transfer.

Contact Us

If you have any questions or concerns regarding an order canceled by Odisha Products, please reach out to our customer support team at odishaproducts@gmail.com.